Web Hosting Indonesia

To activate SSL on Kilat Hosting, follow these steps:

1. Log in to the Kilat Hosting control panel,
2. Select the domain you wish to enable SSL for,
3. Click the "Security" menu and select "SSL/TLS",
4. Choose "Let's Encrypt" for free SSL or "Custom SSL" if you have your own certificate,
5. Follow the on-screen instructions to complete the activation process.

Once the process is complete, your website will be accessible via HTTPS. For further guidance, please refer to: SSL Installation on Websites in Kilat Hosting.

To change your hosting plan, please follow these steps:

1. Log in to the CloudKilat customer portal,
2. Select the hosting service whose plan you wish to change,
3. Click the "Upgrade/Downgrade" button,
4. Select the desired new plan,
5. Complete the payment process if there is a price difference.

The plan change will be processed immediately after payment is confirmed.

For security reasons, databases on Kilat Hosting cannot be accessed remotely using an SQL Client. This is because the service operates as shared hosting, so access is restricted to protect all users on the same server.

As an alternative, you can manage your database using phpMyAdmin, which is available by default within the Kilat Hosting control panel.

You can access your MySQL database on Kilat Hosting through the phpMyAdmin menu in the hosting control panel. To access it, log in to the hosting control panel, select the "Databases" menu, and click "phpMyAdmin"

Yes, you can use a domain from another provider with CloudKilat hosting services. You will need to add DNS records pointing to the IP address of your CloudKilat hosting server. A complete guide can be found in our documentation, or contact the support team for assistance.

You can transfer files to your hosting using the following two methods:

A. Using an FTP Client (e.g., FileZilla):

1. Open FileZilla and enter:
   • Host: Your domain name or server IP address.
   • Username/Password: As per your FTP account.
   • Port: 21.
2. Click Quickconnect to connect to the server.
3. In the left panel (local computer), select the files you wish to upload.
4. In the right panel (server), navigate to the target directory (usually /httpdocs).
5. Drag and drop files from the left panel to the right to begin uploading.

B. Using the File Manager in Plesk Panel:

1. Log in to Plesk Panel.
2. Select the domain you wish to manage.
3. Click the Files menu on the left.
4. Navigate to the target directory.
5. Click Upload, select files from your computer, and wait for the process to complete.

See the full guide: Accessing FTP via FileZilla on Kilat Hosting 2.0

To access webmail, ensure you meet the following requirements:

• Kilat Hosting service is in active status.

• Your domain is active and connected to the hosting service.

  Steps:

  1. Create an email account:
     • Log in to the Kilat Hosting dashboard.
     • Navigate to the Mail > Email Addresses menu.
     • Click Create Email Address and complete the email creation form.
  2. Access webmail:
     • Open a browser and visit https://webmail.[yourdomainname.com].
     • If an SSL warning appears (because SSL has not been installed yet), click Accept the Risk and Continue.
     • Enter the email address and password you created.
     • Once logged in, you can send and receive emails through the webmail interface.

  See the full guide: Accessing Email via Webmail on Kilat Hosting

You can reset the Kilat Hosting panel password through the CloudKilat Portal by following these steps:

1. Navigate to the Services menu, then click MANAGE on the Kilat Hosting service.
2. Select the Password tab.
3. Enter the new password and confirm it in the available fields.
4. Click Save Changes to save the update.

Security tip: Use a strong password combining letters, numbers, and symbols to enhance your system's security.

You can upgrade your Kilat Hosting plan directly through the CloudKilat Portal by following these steps:

1. Navigate to the Services menu, then click MANAGE on the Kilat Hosting service.
2. Select the Upgrade/Downgrade tab.
3. Choose the desired new plan, then click Choose Product to view the cost breakdown.
4. Select a payment method, click Continue, and complete the checkout process.

Note: The upgrade process will be completed within 5–10 minutes after the invoice status changes to PAID. Ensure there are no Unpaid invoices before starting the process.

To access FTP on Kilat Hosting (Plesk-based), follow these steps:

1. Log in to the Kilat Hosting panel.
2. Select the domain you wish to manage, then click the Web Hosting Access menu to view the main FTP account details.
3. Use an FTP client application such as FileZilla or WinSCP with the following information:
   • Host/Server: Your domain name or server IP address.
   • Username/Password: As shown in the Web Hosting Access section.
   • Port: 21 (for standard FTP connections).
4. If the information is correct, you will be connected to the hosting directory and can manage your website files.

See the full guide: Accessing FTP via FileZilla on Kilat Hosting

No, SSH access is not available on Kilat Hosting. This feature is disabled for security reasons as the service is a shared-hosting platform.