Buy & Register .ID Domains at CloudKilat

To renew an expired domain:

1. Log in to the CloudKilat customer portal,
2. Select the "Domains" menu and find the expired domain,
3. Click the "Renew" button next to the domain,
4. Select the desired renewal period,
5. Complete the payment process.

Please note that domains that have passed the grace period may no longer be eligible for renewal and must be re-registered. Do not hesitate to contact the CloudKilat Support Team for further assistance.

To change domain nameservers:

1. Log in to the CloudKilat customer portal,
2. Select the "Domains" menu and click the domain whose nameservers you wish to change,
3. Select the "Nameservers" tab,
4. Choose the "Use custom nameservers" option and enter the desired nameservers,
5. Click "Save Changes".

Nameserver changes typically require 24–48 hours for global propagation.

A premium domain is a domain with a high-value name, such as:

• Short names (e.g., 3–4 characters).

• Common or popular words (e.g., "hotel", "media", "data").

• Unique or memorable letter/number combinations (e.g., abcd.com, 1234.net).

  Reasons for the higher price:

• Strong branding value and high commercial potential.

• Easy to remember and supports SEO optimization.

• Limited availability, resulting in higher demand than supply.

  Premium domain pricing is determined by the registrar or registry based on the domain's market value.

You can renew a domain for a maximum of 10 years in advance for most domain extensions (.com, .net, .id, etc.). The renewal period is added from the current expiration date, so you can renew your domain well before the active period ends to ensure service continuity.

ID Protection (or WHOIS Privacy) is a service that conceals the domain owner's personal information—such as name, address, email, and phone number—from the public WHOIS database.

Benefits include:

• Privacy and security: Protects your personal data from public disclosure.

• Threat protection: Reduces the risk of spam, phishing, or fraud resulting from WHOIS data misuse.

• Convenience: Prevents unwanted solicitations from third parties.

  Note: This service is available for international TLD domains (.com, .net, etc.). However, for .ID domains, ID Protection is not necessary as PANDI regulations already mandate the confidentiality of registrant data in WHOIS results.

A domain order can only be cancelled if the domain has not yet been registered.

This typically applies to .ID domains that require supporting documents, such as an ID card (KTP), Business Registration Number (NIB), or Foundation Deed. If the documents are incomplete, the order will be cancelled and the funds will be refunded.

However, if the domain has already been successfully registered with the registry system—whether for .ID domains or international TLDs (.com, .net, etc.)—the order cannot be cancelled or refunded.

Recommendation: Always double-check the domain name and ensure all administrative requirements are complete before making a purchase.

ccTLD .ID Domains:

• Active: The domain functions normally during its active period.

• autoRenewPeriod (Grace Period): Within 30 days after expiration, the domain can be renewed without additional charges.

• Redemption Period: Within 30 days after the grace period, the domain can be reactivated with a restoration fee.

• Pending Delete: Within 5–7 days, the domain cannot be renewed and will be deleted.

  International TLD Domains (.com, .net, etc.):

• Active: The domain functions normally during its active period.

• Grace Period: Within 30–45 days after expiration, the domain can be renewed at the standard rate.

• Redemption Period: Within 30 days after the grace period, the domain can be reactivated with a restoration fee.

• Pending Delete: Within 5–7 days, the domain cannot be renewed and will be deleted.

Important: After the Pending Delete stage, the domain will be released for public registration.

To transfer a domain from another provider to CloudKilat, follow these steps:

• Ensure the domain is not under Registrar Lock status (locked by the previous registrar).

• Request the EPP/Auth Code from your previous provider.

• Ensure the domain has been active for more than 60 days (per ICANN rules for TLDs).

• Place a domain transfer order at CloudKilat and enter the EPP Code.

• Verify the transfer via the email sent to the registrant address.

• Once approved, the domain will be transferred to CloudKilat within 5–7 days and automatically renewed for 1 year after the transfer is completed.

  Note: Domain transfers cannot be performed if the domain is in expired or Pending Delete status.

  See also: How to Order a Domain Transfer via the CloudKilat Portal